Last Updated: 13/08/2025
Introduction
SmileTrack (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
Personal Information You Provide
- Progress Data: Photos of your teeth/retainer progress, notes, dates
- Treatment Information: Treatment end time
Automatically Collected Information
- Device Information: Device type, operating system, app version
- Crash Reports: Technical information to help us fix bugs
Information We Do NOT Collect
- We do not collect your precise location
- We do not access your contacts
- We do not collect sensitive health information beyond what you voluntarily provide
How We Use Your Information
We use your information to:
- Provide and maintain the app’s functionality
- Track your orthodontic progress
- Send you reminders and notifications (if enabled)
- Improve app performance and fix technical issues
- Provide customer support
Data Storage and Security
Local Storage
- Your progress photos and personal data are stored locally on your device
- Data is not uploaded to our servers
Data Sharing
We do NOT sell, trade, or rent your personal information to third parties.
We May Share Information:
- With Your Consent: When you explicitly allow it
- Service Providers: Third-party services that help us operate the app (with strict confidentiality agreements)
- Legal Requirements: If required by law or to protect our rights
We Do NOT Share:
- Your progress photos with anyone
- Your personal treatment information
- Your contact information for marketing purposes
Your Rights and Choices
You Have the Right To:
- Access: View all data we have about you
- Delete: Remove your account and all associated data
- Export: Download your data in a portable format
- Correct: Update or fix incorrect information
How to Exercise Your Rights:
- Contact us at quicodomingoserra@gmail.com
- Delete the app to remove local data
Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Notifications
- Local Notifications: Reminders stored on your device
- You can disable notifications in your device settings at any time
Changes to This Policy
We may update this Privacy Policy periodically. We will:
- Notify you of significant changes through the app
- Update the “Last Updated” date
- Continue to protect your information under any new policy
Contact Information
If you have questions about this Privacy Policy or your data:
Email: quicodomingoserra@gmail.com
Compliance
This policy complies with:
- California Consumer Privacy Act (CCPA)
- General Data Protection Regulation (GDPR)
- Apple App Store Guidelines
- Google Play Store Policies